Privacy Policy

Last updated: 9 July 2026

Refinery Coffee ("we", "us") operates the website refinerycoffee.com.au. We respect your privacy and handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy explains what we collect on this website, why, and your choices.

What we collect

• Analytics data — we use Google Analytics 4 to understand how visitors use our site (pages viewed, approximate location, device type, how you found us). This data is aggregated and doesn't identify you personally.
• Advertising data — we use the Meta (Facebook) Pixel to measure the effectiveness of our advertising and to build advertising audiences. Meta may associate this data with your Facebook or Instagram account under Meta's privacy policy.
• Contact details — if you email us or make a booking, we receive the details you provide (name, email, phone, booking details).

Cookies

Our site uses cookies set by Google Analytics and the Meta Pixel to support the analytics and advertising measurement described above. You can opt out at any time using the "Opt out" option in our cookie notice, by clearing the notice preference and choosing again, or through your browser's cookie settings. You can also use Google's Analytics opt-out and Meta's ad preferences.

Third-party services

Bookings are processed by OpenTable. Online orders are processed by Uber Eats and Bopple. When you use those services, their privacy policies apply — we don't receive your payment details.

How we use information

• To operate and improve our website and menu offering
• To measure and improve our marketing
• To respond to enquiries and manage bookings

We do not sell personal information.

Access & contact

To access or correct information we hold about you, or for any privacy question or complaint, contact us at contact@refinerycoffee.com.au or write to Refinery Coffee, 37 Currumbin Creek Road, Currumbin Waters QLD 4223. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).